Each automation can be assigned penalty points for errors like:
Timeout error
Connection error
Every time an automation has such errors, it receives one penalty point. In this case, the automation run speed will slow down. Penalty points may have several levels.
API triggers have the following levels:
3 points - the delay between automation execution is increased by 10 minutes;
10 points - the delay between automation execution is increased by 30 minutes;
15 points - the delay between automation execution is increased by 60 minutes;
20 points - the automation stops.
When the automation successfully receives data (even if they are filtered out), assigned points are reset by one level. For example: an automation with 10 penalty points requests with 30 30-minute delay and successfully receives data. It resets the penalty points by one level and now performs a request with a 10-minute delay. If this automation receives data successfully again, the points are reset to zero.
If the automation has a webhook trigger, the points are also assigned, but the automation does not have a delay in the run. When this automation reaches the 20-point penalty level, it stops.
It does not matter which step received an error: trigger or action. The penalty points will be assigned in any case.
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